At Goliath, we take your privacy seriously. Protecting the accuracy, confidentiality, and security of your personal information (“Personal Information”) is central to the way we work.
This privacy policy explains how we collect, use, share, and protect your information. It is guided by the requirements of South Africa’s Protection of Personal Information Act (POPIA) and by our own commitment to treating your information with respect.
1. Introduction
We are responsible for safeguarding the Personal Information under our control. To ensure compliance, we have appointed an individual responsible for data protection and privacy within Goliath.
2. Why We Collect Information
We collect and use your Personal Information so we can:
Provide the products and services you’ve requested,
Communicate with you about your account, projects, or enquiries,
Improve our services and customer experience, and
Let you know about other services, updates, or opportunities that may be relevant to you.
The purpose for which your information is collected will always be made clear upfront. In some cases, such as providing your name and payment details when placing an order, your consent will be considered implied.
3. Consent
Your Personal Information is yours, and we will only use it with your knowledge and consent — unless required or permitted by law.
You are free to refuse to share your information with us, though this may limit the services or products we can provide.
4. Collecting Only What’s Needed
We will only collect the information necessary for the purposes we’ve explained to you. Information may be collected directly from you in person, over the phone, or through our website and digital channels.
5. Use, Disclosure & Retention
Your information will be used only for the purpose for which it was collected, unless:
You give us additional consent, or
The law requires or permits us to do otherwise.
We keep your Personal Information only as long as it’s necessary to fulfil its purpose or as required by law.
We may share Personal Information with trusted third-party service providers (for example, payment processors or IT support partners) who assist us in delivering our services. These parties are bound by strict confidentiality and data protection obligations.
6. Keeping Information Accurate
We will take reasonable steps to ensure your Personal Information is kept accurate, complete, and up to date as needed for its intended use.
7. Protecting Your Information
We use appropriate security safeguards — technical, administrative, and physical — to protect your information against loss, unauthorised access, misuse, or disclosure.
8. Transparency
We will make clear how your information is being managed and provide details of our privacy practices on request.
9. Access to Your Information
You may request access to your Personal Information at any time. You also have the right to request corrections or updates if your details are inaccurate or incomplete.
In limited circumstances permitted by law, we may not be able to disclose certain information (for example, if doing so would infringe on another person’s privacy or breach legal restrictions).
10. Feedback, Complaints & Contact
If you have questions, concerns, or complaints about how we handle your Personal Information, you can contact us:
Goliath Privacy Officer
📧 info@goliath.africa
📞 +27 67 309 1859
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Third-Party Websites
Our website may contain links to external websites. These sites are not governed by this privacy policy, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.
